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	<title>Comments on: Hosting woes. Collocation and how Mosso sucks</title>
	<atom:link href="http://www.nata2.org/2007/06/05/hosting-woes-collocation-and-how-mosso-sucks/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.nata2.org/2007/06/05/hosting-woes-collocation-and-how-mosso-sucks/</link>
	<description>Harper Reed: Software, PHP, MySQL, YoYo, Juggling, Baphomet</description>
	<pubDate>Sat, 06 Sep 2008 04:15:21 +0000</pubDate>
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		<title>By: Pete</title>
		<link>http://www.nata2.org/2007/06/05/hosting-woes-collocation-and-how-mosso-sucks/#comment-80062</link>
		<dc:creator>Pete</dc:creator>
		<pubDate>Fri, 20 Jun 2008 22:54:15 +0000</pubDate>
		<guid isPermaLink="false">http://www.nata2.org/2007/06/05/hosting-woes-collocation-and-how-mosso-sucks/#comment-80062</guid>
		<description>This is why you don't Colo. You should get a dedicated managed server. I have 2 with Server Intellect. If something breaks or hardware failure they fix it right away. No cost to me out of pocket. If I need to update I can. Plus the support is there.</description>
		<content:encoded><![CDATA[<p>This is why you don&#8217;t Colo. You should get a dedicated managed server. I have 2 with Server Intellect. If something breaks or hardware failure they fix it right away. No cost to me out of pocket. If I need to update I can. Plus the support is there.</p>
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		<title>By: mosso is a piece of S&#38;IT</title>
		<link>http://www.nata2.org/2007/06/05/hosting-woes-collocation-and-how-mosso-sucks/#comment-79728</link>
		<dc:creator>mosso is a piece of S&#38;IT</dc:creator>
		<pubDate>Mon, 16 Jun 2008 20:31:59 +0000</pubDate>
		<guid isPermaLink="false">http://www.nata2.org/2007/06/05/hosting-woes-collocation-and-how-mosso-sucks/#comment-79728</guid>
		<description>I HAVE HAD NOTHING BUT PROBLEMS WITH THIS COMPANY - SO THEY ANSWER THE PHONE WHEN YOU CALL THEM IN 2 RINGS INSTEAD OF A 20 MINUTE HOLD LIKE MOST SHARED HOSTING COS - AND FOR THAT YOU PAY 10X MORE A MONTH AND GET TO BE THEIR GUINEA PIG.  BUT THE WHOLE POINT IS THAT YOU DONT NEED TO BE CALLING THEM -- EVER!! 

THATS THEIR SLOGAN - THAT SHIT JUST WORKS -- WELL LET ME TELL YOU IT SURELY DOESNT!!!

I AM SO FED UP WITH CALLING FOR MY 50 TICKETS A DAY NOT TO MENTION THAT THEY ARE SO CLOGGED WITH A BACKLOG OF TICKETS THAT I FIND THAT THEY ARE PURPOSELY MIS-DOCUMENTING MY TICKETS SO THAT THEY GET PUSHED AROUND AND NOTHING DONE!!

THESE MOTHER FU&#38;&#38;E&#38;R&#38;S SHOULD ROT - ESP DANIEL AND DAMIAN WHO NEED TO BE FIRED AND REPLACED BY A $2/hr OFF SHORE CUST SERV REP WHO HAS 50X MORE BRAIN CELLS</description>
		<content:encoded><![CDATA[<p>I HAVE HAD NOTHING BUT PROBLEMS WITH THIS COMPANY - SO THEY ANSWER THE PHONE WHEN YOU CALL THEM IN 2 RINGS INSTEAD OF A 20 MINUTE HOLD LIKE MOST SHARED HOSTING COS - AND FOR THAT YOU PAY 10X MORE A MONTH AND GET TO BE THEIR GUINEA PIG.  BUT THE WHOLE POINT IS THAT YOU DONT NEED TO BE CALLING THEM &#8212; EVER!! </p>
<p>THATS THEIR SLOGAN - THAT SHIT JUST WORKS &#8212; WELL LET ME TELL YOU IT SURELY DOESNT!!!</p>
<p>I AM SO FED UP WITH CALLING FOR MY 50 TICKETS A DAY NOT TO MENTION THAT THEY ARE SO CLOGGED WITH A BACKLOG OF TICKETS THAT I FIND THAT THEY ARE PURPOSELY MIS-DOCUMENTING MY TICKETS SO THAT THEY GET PUSHED AROUND AND NOTHING DONE!!</p>
<p>THESE MOTHER FU&amp;&amp;E&amp;R&amp;S SHOULD ROT - ESP DANIEL AND DAMIAN WHO NEED TO BE FIRED AND REPLACED BY A $2/hr OFF SHORE CUST SERV REP WHO HAS 50X MORE BRAIN CELLS</p>
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		<title>By: JR</title>
		<link>http://www.nata2.org/2007/06/05/hosting-woes-collocation-and-how-mosso-sucks/#comment-78768</link>
		<dc:creator>JR</dc:creator>
		<pubDate>Wed, 04 Jun 2008 19:28:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.nata2.org/2007/06/05/hosting-woes-collocation-and-how-mosso-sucks/#comment-78768</guid>
		<description>I have been fighting with Mosso to get my money back and they still billed my card.  Their service sucks.</description>
		<content:encoded><![CDATA[<p>I have been fighting with Mosso to get my money back and they still billed my card.  Their service sucks.</p>
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		<title>By: The Mosso Cloud: How requests are not a good metric &#187; Harper Reed: Tech, Phones, Yo-yoing and Death Metal</title>
		<link>http://www.nata2.org/2007/06/05/hosting-woes-collocation-and-how-mosso-sucks/#comment-67113</link>
		<dc:creator>The Mosso Cloud: How requests are not a good metric &#187; Harper Reed: Tech, Phones, Yo-yoing and Death Metal</dc:creator>
		<pubDate>Fri, 29 Feb 2008 18:17:25 +0000</pubDate>
		<guid isPermaLink="false">http://www.nata2.org/2007/06/05/hosting-woes-collocation-and-how-mosso-sucks/#comment-67113</guid>
		<description>[...] have blogged about Mosso before. I have used them practically from their inception (well before they were cool. hah). I have been [...]</description>
		<content:encoded><![CDATA[<p>[...] have blogged about Mosso before. I have used them practically from their inception (well before they were cool. hah). I have been [...]</p>
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		<title>By: Shawn Fumo</title>
		<link>http://www.nata2.org/2007/06/05/hosting-woes-collocation-and-how-mosso-sucks/#comment-24340</link>
		<dc:creator>Shawn Fumo</dc:creator>
		<pubDate>Thu, 07 Jun 2007 23:49:51 +0000</pubDate>
		<guid isPermaLink="false">http://www.nata2.org/2007/06/05/hosting-woes-collocation-and-how-mosso-sucks/#comment-24340</guid>
		<description>It doesn't sound like it'd be best for your needs (probably not enough control and not as economical for a high bandwidth site), but I feel like I should give a shout out to nearlyfreespeech.net.  Their claim to fame is charging only based on actual storage and bandwidth usage. So you put money in the account beforehand and if it runs out, it temporarily disables the site until you add more $.

I think a lot of the hosters out there prey on people's egos. You pay $20+ a month for all this storage and bandwidth that is never actually going to be used (and if it was used, they'd probably kick you off). With NFS, I had a couple of test sites going where $5 lasted a couple of years. Now that I have some wikis and other stuff up for the public now, it's still cheaper than a monthly plan would be. And if something did get dugg or /.ed, I could buy a bigger "bucket" of bandwidth at a cheaper than normal rate to hold the tide over..

Plus it has a nice community in the forums and not much downtime that I've seen. But not as good a deal if you're constantly using a lot of bandwidth since it'd start to add up. They do have bugmenot.com on there, but that may be due more to them willing to support a bit of a grey-area site.</description>
		<content:encoded><![CDATA[<p>It doesn&#8217;t sound like it&#8217;d be best for your needs (probably not enough control and not as economical for a high bandwidth site), but I feel like I should give a shout out to nearlyfreespeech.net.  Their claim to fame is charging only based on actual storage and bandwidth usage. So you put money in the account beforehand and if it runs out, it temporarily disables the site until you add more $.</p>
<p>I think a lot of the hosters out there prey on people&#8217;s egos. You pay $20+ a month for all this storage and bandwidth that is never actually going to be used (and if it was used, they&#8217;d probably kick you off). With NFS, I had a couple of test sites going where $5 lasted a couple of years. Now that I have some wikis and other stuff up for the public now, it&#8217;s still cheaper than a monthly plan would be. And if something did get dugg or /.ed, I could buy a bigger &#8220;bucket&#8221; of bandwidth at a cheaper than normal rate to hold the tide over..</p>
<p>Plus it has a nice community in the forums and not much downtime that I&#8217;ve seen. But not as good a deal if you&#8217;re constantly using a lot of bandwidth since it&#8217;d start to add up. They do have bugmenot.com on there, but that may be due more to them willing to support a bit of a grey-area site.</p>
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		<title>By: Harper</title>
		<link>http://www.nata2.org/2007/06/05/hosting-woes-collocation-and-how-mosso-sucks/#comment-24207</link>
		<dc:creator>Harper</dc:creator>
		<pubDate>Thu, 07 Jun 2007 04:17:17 +0000</pubDate>
		<guid isPermaLink="false">http://www.nata2.org/2007/06/05/hosting-woes-collocation-and-how-mosso-sucks/#comment-24207</guid>
		<description>Thanks for your thoughts Edward. I have heard great things about serverBeach - and the idea of not having full control of the server kills me. The one thing i worry about the unmanaged boxes - is that the bandwidth will kill me. But i guess i just need to check it out. 

I feel as though i have just been broken up with, and my friends are telling me "don't worry - there are other fish in the sea." but instead of fish they are talking about servers ;)</description>
		<content:encoded><![CDATA[<p>Thanks for your thoughts Edward. I have heard great things about serverBeach - and the idea of not having full control of the server kills me. The one thing i worry about the unmanaged boxes - is that the bandwidth will kill me. But i guess i just need to check it out. </p>
<p>I feel as though i have just been broken up with, and my friends are telling me &#8220;don&#8217;t worry - there are other fish in the sea.&#8221; but instead of fish they are talking about servers ;)</p>
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		<title>By: Edward Hofert</title>
		<link>http://www.nata2.org/2007/06/05/hosting-woes-collocation-and-how-mosso-sucks/#comment-24197</link>
		<dc:creator>Edward Hofert</dc:creator>
		<pubDate>Thu, 07 Jun 2007 03:48:17 +0000</pubDate>
		<guid isPermaLink="false">http://www.nata2.org/2007/06/05/hosting-woes-collocation-and-how-mosso-sucks/#comment-24197</guid>
		<description>Yeah, you do get what you pay for to a certain degree. That being said, the first generation of 'ultrascalable' 'shared' general purpose grids being offered by the likes of MediaTemple and LayeredTech are plagued by reliability problems. Its not an easy problem to solve because you have no control over the application. These companies have no control over the quality or maliciousness or integrity of the applications running on their shared grid. How do you deal with a $10 mosso account that has an application that opens 50,000 MySQL connections? How well can your forkbomb scale?

Colocation is nice, but dealing with the inevitable hardware failure gets iffy. Plus, these days there are plenty of reputable companies that will give you a very stable dedicated server(s) that will give you similar flexibility levels. There is no need to pay Rackspace level pricing unless you NEED a lot of hand holding when it comes to the admin side of things. Go with a quality unmanaged server where they are responsible for hardware, os reinstalls, network, etc (and dont lose sleep over a power supply failing). Companies I'd suggest for this would include Voxel.net, Softlayer and ServerBeach. There are more out there but these are three that Ive got a lot of experience with firsthand at a lot of different consulting gigs.

S3 and EC2 also look pretty interesting, but have also had a lot recent availability issues. The trend is definitely moving towards these sort of 'on demand' hosting services, but the first generation has made me advise all my clients to stick to reputable dedicated (or even 'dedicated virtualized') infrastructure -- at least for another year or two till things get really solid out there.

My 2.1c,

-EdH</description>
		<content:encoded><![CDATA[<p>Yeah, you do get what you pay for to a certain degree. That being said, the first generation of &#8216;ultrascalable&#8217; &#8217;shared&#8217; general purpose grids being offered by the likes of MediaTemple and LayeredTech are plagued by reliability problems. Its not an easy problem to solve because you have no control over the application. These companies have no control over the quality or maliciousness or integrity of the applications running on their shared grid. How do you deal with a $10 mosso account that has an application that opens 50,000 MySQL connections? How well can your forkbomb scale?</p>
<p>Colocation is nice, but dealing with the inevitable hardware failure gets iffy. Plus, these days there are plenty of reputable companies that will give you a very stable dedicated server(s) that will give you similar flexibility levels. There is no need to pay Rackspace level pricing unless you NEED a lot of hand holding when it comes to the admin side of things. Go with a quality unmanaged server where they are responsible for hardware, os reinstalls, network, etc (and dont lose sleep over a power supply failing). Companies I&#8217;d suggest for this would include Voxel.net, Softlayer and ServerBeach. There are more out there but these are three that Ive got a lot of experience with firsthand at a lot of different consulting gigs.</p>
<p>S3 and EC2 also look pretty interesting, but have also had a lot recent availability issues. The trend is definitely moving towards these sort of &#8216;on demand&#8217; hosting services, but the first generation has made me advise all my clients to stick to reputable dedicated (or even &#8216;dedicated virtualized&#8217;) infrastructure &#8212; at least for another year or two till things get really solid out there.</p>
<p>My 2.1c,</p>
<p>-EdH</p>
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		<title>By: Harper</title>
		<link>http://www.nata2.org/2007/06/05/hosting-woes-collocation-and-how-mosso-sucks/#comment-24153</link>
		<dc:creator>Harper</dc:creator>
		<pubDate>Wed, 06 Jun 2007 15:39:58 +0000</pubDate>
		<guid isPermaLink="false">http://www.nata2.org/2007/06/05/hosting-woes-collocation-and-how-mosso-sucks/#comment-24153</guid>
		<description>Wow. Chris - i think you really hit it on the head. Why are they concentrating on rails and other things when they could concentrate on making their sites stay up. 

The other week mysql was down for 3 days. I have ran many mysql servers and some of them really big - and i have never had one down for 3 days. Especially when you have rackspace as your partner. Of course, we don't know all the details - but still 3 days!</description>
		<content:encoded><![CDATA[<p>Wow. Chris - i think you really hit it on the head. Why are they concentrating on rails and other things when they could concentrate on making their sites stay up. </p>
<p>The other week mysql was down for 3 days. I have ran many mysql servers and some of them really big - and i have never had one down for 3 days. Especially when you have rackspace as your partner. Of course, we don&#8217;t know all the details - but still 3 days!</p>
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		<title>By: Chris Barber</title>
		<link>http://www.nata2.org/2007/06/05/hosting-woes-collocation-and-how-mosso-sucks/#comment-24114</link>
		<dc:creator>Chris Barber</dc:creator>
		<pubDate>Wed, 06 Jun 2007 06:03:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.nata2.org/2007/06/05/hosting-woes-collocation-and-how-mosso-sucks/#comment-24114</guid>
		<description>Just to think I was actually going to move all my sites and email to Mosso in the next week or two.  I host everything out of my house on a business class cable connection, but I don't want a bunch of noisy, expensive servers sitting on display when I try to sell my house this summer, so I need to either shut them down or move them to a colo.  I don't get why Mosso can't sort their issues out.  If they would spend less time making their system support stupid ruby on rails and more time improving reliability, they would be way better off.</description>
		<content:encoded><![CDATA[<p>Just to think I was actually going to move all my sites and email to Mosso in the next week or two.  I host everything out of my house on a business class cable connection, but I don&#8217;t want a bunch of noisy, expensive servers sitting on display when I try to sell my house this summer, so I need to either shut them down or move them to a colo.  I don&#8217;t get why Mosso can&#8217;t sort their issues out.  If they would spend less time making their system support stupid ruby on rails and more time improving reliability, they would be way better off.</p>
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		<title>By: comps</title>
		<link>http://www.nata2.org/2007/06/05/hosting-woes-collocation-and-how-mosso-sucks/#comment-24077</link>
		<dc:creator>comps</dc:creator>
		<pubDate>Tue, 05 Jun 2007 20:09:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.nata2.org/2007/06/05/hosting-woes-collocation-and-how-mosso-sucks/#comment-24077</guid>
		<description>i can concur. mosso is the suck
/me punches harper</description>
		<content:encoded><![CDATA[<p>i can concur. mosso is the suck<br />
/me punches harper</p>
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